by Reveille | Jul 22, 2020 | Blog
Unacceptable service and performance levels remain one of the biggest challenges for ECM delivery teams. Unfortunately, most don’t know there’s an issue until a user opens a support ticket, an internal developer contacts the ECM team, or business management escalates...
by Reveille | Jul 15, 2020 | Blog
Whether you’ve spent months preparing for and rolling out a new enterprise content management (ECM) platform or are trying to measure how effective your current ECM platform is – user analytics and the supporting metrics are key. You need to make sure your...
by Reveille | Jul 8, 2020 | Blog
Work from home has skyrocketed in 2020, and so has data loss. According to an article in CIO Dive, the biggest security challenge of remote work is insider threats and identifying the location of malicious activity. Understanding whether documents are being improperly...
by Reveille | Jun 25, 2020 | Blog
Please allow me to introduce myself, my name is Rick Butgereit and I am the new Executive Vice President and Chief Marketing Officer of Reveille. First, I would like to personally thank you, our valued customers and partners, for your support of Reveille. I am...
by Reveille | Jun 17, 2020 | Blog
Modern enterprises rely on enterprise content management systems (ECM) for day to day business critical operations and customer facing apps, so ensuring the availability of these business-critical apps is a high priority. Despite this understanding, when untimely...
by Reveille | May 12, 2020 | Blog
Executive Summary Financial institutions such as investment services, wealth management, mortgage and brokerage firms are heavy document-centric businesses. Enterprise content management (ECM) / content services platforms (CSP) systems are an essential part of...