LAS VEGAS, NEVADA — MAY 4, 2016— Reveille Software today announced that it has been awarded the President’s Award for Customer Satisfaction by the Enterprise Content Division (ECD) of EMC Corporation.
The EMC Enterprise Content Division President’s Award for Customer Satisfaction annually recognizes one partner who adopts a top-level strategic focus on customer service. It rewards a partner who exceeds customer expectations by providing the highest levels of satisfaction in services or solutions. To receive the award, Reveille Software had to provide extensive recommendations and demonstrate a commitment to customer satisfaction through defined processes and dedicated resources.
Specifically, Reveille Software provided a breadth of customer support as well evidence from clients, EMC sales, and EMC professional services testimonials.
“This is a prestigious award because it reinforces EMC’s and Reveille’s commitment to providing exceptional customer experience and satisfaction,” said Rohit Ghai, President of the EMC Enterprise Content Division. “Reveille’s solution plays an important role in large EMC deployments delivering insight into the performance and usage of a client’s complex, mission-critical environment. Reveille ensures clients’ expectations are met from the scoping stage through execution and beyond.”
“It is quite an honor to be the recipient of such a prestigious award from EMC,” said Robert Estes, chief executive officer at Reveille. “Our partnership with EMC and its proven ECM applications allow organizations to continually improve ROI, while fostering utmost user satisfaction.”
Reveille Software™ enables clients to manage business critical content by providing transparency into their content services. Built for enterprise content management (ECM), document capture, and enterprise file sync & share (EFSS), Reveille provides user and operational analytics utilizing sophisticated visualizations and response capabilities. This creates deep insight for business and IT managers to make better decisions and improve overall performance, security, compliance and more. Reveille is used globally by more than 400 organizations, including many of the Fortune 500. For more information, visit reveillesoftware.com.
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