Privacy Policy

At Reveille, we value the privacy and confidentiality of our customers, partners and friends’ information.

This Privacy Policy applies to Reveille Software, Inc. (“Reveille Software” or “We”) and governs data collection and usage across www.reveillesoftware.com (the “Site”), through our social media pages located at facebook.com/ReveilleSoftware, twitter.com/ReveilleSoftwre, youtube.com/ReveilleSoftware and linkedin.com/reveillesoftware (collectively, the “Social Media Pages”), and other products provided by us both online and offline, as well as through our email messages (“Email Communications”) that We send to you that link to this privacy policy. “You” or a “user” refers to any individual who visits or otherwise uses the Site. By using the Site, you consent and agree to the data practices outlined in this Privacy Policy.

This Privacy Policy does not apply to the practices of third parties that Reveille Software does not own or control, or to individuals that Reveille Software does not employ or manage.

This Privacy Policy also does not apply to information that we receive or handle on behalf of our customers in our role as a software provider, such as information that we receive through the Reveille platform, including any products we make available for use by our licensees or subscribers. Such information is governed by the terms of the license or contract agreement, rather than this Privacy Policy.

Information We Collect

      1. Personally Identifiable Information (or “Personal Information”). In order to better provide you with products and services offered on our Site, Reveille Software may collect personally identifiable information, such as your:
          • First and Last Name
          • Mailing Address
          • E-mail Address
          • Phone Number
          • Employer
          • Job Title
          • Country of Residence

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site or offline. These may include: (a) submitting an inquiry on our web form; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your information on a web form in exchange for a white paper or other content asset on our Site; (f) registering for a webinar; (g) attending a Reveille-sponsored event; (h) interacting with one of our sales representatives; (i) contacting our support or services personnel; To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have inquired about. We also may gather additional personal or non-personal information in the future.

      1. Other Information. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
        • Browser or device information
        • Site usage data
        • Information collected through cookies
        • Pixel tags, beacons, scripts, and other technologies
        • Demographic information and other information provided by you
        • Aggregated information
        • IP Address

Use of Your Personally Identifiable Information

Reveille Software collects and uses your personal information to operate its Site and deliver the products or services you have requested.

Reveille Software may also use your personally identifiable information to inform you of other products or services available from Reveille Software and its affiliates.

Use of Other Information

Reveille Software uses Other Information to facilitate the operation of the Site, to calculate usage levels of the Site, and to collect aggregate data on site usage.

      1. Automatically Collected Information. Information about your computer hardware and software may be automatically collected by Reveille Software. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Reveille Software website.
      2. Tracking User Behavior. Reveille Software may also keep track of the websites and pages our users visit within Reveille Software, in order to determine what Reveille Software web pages are the most popular. This data is used to deliver customized content and advertising within Reveille Software to customers whose behavior indicates that they are interested in a particular subject area.
      3. Analytics Services. Reveille Software uses analytics services which currently include Google Analytics, Salesforce.com (Pardot), and Mouseflow:
          1. Google Analytics is a web analytics service provided by Google Inc. (“Google“). Google Analytics uses cookies and similar technologies to analyze how users use the Domains. The information generated about Domain usage (including your shortened IP address) is transmitted to Google in the U.S. This information is used to evaluate visitors’ use of the Domain, compile statistical reports on Domain activity, and provide other services related to the Site and Internet use. Google may also collect information about Domain visitors’ use of other websites. For more information about Google Analytics, or to opt out of Google Analytics, please go to: https://tools.google.com/dlpage/gaoptout.
          2. Pardot, LLC, is a marketing automation service provided by Salesforce.com, inc. (“Salesforce”), which deploys cookies for monitoring browsing information and allows Reveille Software to collect Personal Information through forms and landing pages. You can visit Salesforce’s privacy policy at: https://www.salesforce.com/company/privacy/.
          3. Mouseflow ApS, is a website analytics company (“Mouseflow”), which uses cookies, beacons, tags, and scripts to track user activity, page content, click/touch, movement, scroll, and keystroke activity (in some cases). For more information about Mouseflow, or to opt out of Mouseflow, please go to: https://mouseflow.com/privacy/.

Social Media Pages

Personal Information may also be disclosed by you through the Site, on blogs and other Social Media Pages to which you are able to post information and materials (including, without limitation, our Reveille Software Blog, at https://reveillesoftware.com/resources/blog/ and the Social Media Pages). This information may appear in public ways, such as through search engines or other publicly available platforms, and may be “crawled” or searched by third parties. Please do not post any information that you do not want to reveal to the public at large.

Sharing Information with Third Parties

Reveille Software does not sell, rent or lease its customer lists to third parties. Reveille Software may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Reveille Software, and they are required to maintain the confidentiality of your information.

Reveille Software may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Reveille Software or the site; (b) protect and defend the rights or property of Reveille Software; and/or (c) act under exigent circumstances to protect the personal safety of users of Reveille Software, or the public.

Accessing, Correcting, Amending or Removing Personal Information

If you would like to access, correct, amend, remove or limit the use or disclosure of any Personal Information about you that has been collected and stored by Reveille Software, please notify us at info@reveillesoftware.com so that we may consider and respond to your request in accordance with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will respond to your request within 45 days.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such access, change or deletion.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Reveille Software secures your personal information from unauthorized access, use, or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Reveille Software does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, Reveille Software may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our products and services, we may receive a notification when you open an email from Reveille Software or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Reveille Software, you may opt out of such communications by unsubscribing through the subscription preferences link in an email, or by unsubscribing via the Reveille Software Subscription Preferences Center at http://success.reveillesoftware.com/email-preferences. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative or operational messages.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Privacy Policy

Reveille Software reserves the right to change this Privacy Policy from time to time. The “Last Updated Date” legend at the bottom of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Sites. Your use of the Site following these changes means that you accept the revised Privacy Policy.

Contact Information

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, please contact Reveille Software at:

Mailing Address:
Reveille Software, Inc.
Re: Privacy Policy
300 Colonial Center Parkway
Roswell, Georgia 30076
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Email Address:
info@reveillesoftware.com
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Telephone number:
+1 877-897-2579
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Last Updated: April 26, 2018