IBM Datacap

We provide more than 75 specific IBM Datacap tests, metrics and key performance indicators (KPIs) to ensure comprehensive visibility and avoid critical events in your environment. Leveraging our active and preventive monitoring, enhanced harvest process, and accessibility to granular intraday threshold-based metrics we make it easy for real-time management decision making. With this targeted, real-time data you can now proactively and automatically diagnose and repair the cause of a problem inside your CSP.

Source Specific Tests

A wide variety of ways to find out more about your source are delivered with our solution. They are just a starting point, however. Additional tests and functionalities can be arranged leveraging built-in and guided configuration. Below are a list of the tests that come readily available:

Connectivity (Datacap Servers available)

  • Check TaskMaster Server can be pinged
  • Check TaskMaster Database Server can be pinged
  • Check TaskMaster Web Server can be pinged
  • Check TaskMaster File Server can be pinged
  • Check TaskMaster Rulerunner Server can be pinged
  • Check TaskMaster RV2 Web Server can be pinged
  • Check TaskMaster Client Service and NENU Service Workstation can be pinged

Platform (Datacap platform available to process work)

  • Check TaskMaster Services
  • Check TaskMaster Disk Free space
  • Check TaskMaster Available Memory
  • Check TaskMaster Total Processor Time
  • Check Windows Event Log for Rulerunner service errors
  • Check Windows Event Log for TMweb.net errors
  • Check Taskmaster Web Site
  • Check Taskmaster RV2 Web Site
  • Check Taskmaster Web Services
  • Search TaskMaster Service Log for Errors

Database (Datacap databases available)

  • Check Taskmaster Database Server SQL Server Services
  • Check Taskmaster Administration Database is responding to query
  • Check Taskmaster Engine Database is responding to query
  • Check Taskmaster Fingerprint Database is responding to query

Server Metrics (Datacap server activity)

  • Check ADO Database Open Activity
  • Check ADO Database SQL Execute Activity
  • Check ADO Database Close Activity
  • Check File Open Activity
  • Check File Close Activity
  • Check User Login Activity
  • Check User Logoff Activity

Process Metrics (Datacap operating throughput)

  • Check Verify Task Count
  • Check Export Task Count
  • Check Current Batch Count
  • Check Current Batch Completed Count
  • Check Cumulative Number of Batches Created
  • Check Cumulative Number of Batches Grabbed
  • Check Cumulative Number of Batches Released

Process Exceptions (Datacap operating exceptions)

  • Check Batch Aborted Count
  • Check Batch Canceled Count
  • Check Batch Hold Count
  • Check Batch Offline Count
  • Check Batch Pending Count
  • Check Problem Batch Count
  • Check Logged In Station Count

Capture Input (Input source availability, currency, and processing)

  • Check input file share total file count
  • Check input file share file age count
  • Check email folder for number of items

Capture Output (Export target availability, currency, and processing)

  • Check export database connection
  • Check export file share total file count
  • Check export file share file age count

Key Performance Indicators

We don’t stop at running tests, we provide measurement of CSP operational key performance indicators (KPI’s) at your fingertips. This includes the ability to track site and server exception thresholds, which can expose high-risk areas such as: service delivery attainment, operational efficiency, and compliance issues with Datacap.

  • Tracking of IBM Datacap Batch processing levels
  • Tracking of IBM Datacap Batch exceptions
  • Tracking of IBM Datacap Taskmaster Server performance
  • Tracking of IBM Datacap Input/output processing
  • Tracking of IBM Datacap Taskmaster Server activity

Looking for additional metrics? No problem. Additional metrics can be defined and added based on your requirements. The pre-packaged IBM Datacap metrics enable complete coverage of this part of your content stack. With these easily changeable metrics at your fingertips, gathering business-critical information for CSP decision making is powerfully simple.

  • Metric comparisons over configurable time periods include:
  • Maximum or Minimum
  • Numeric Range
  • Percentage Change
  • Average
  • Number of Occurrences
  • Absolute or percentage change from previous value or maximum value in time period
  • Last N Times
  • Visual Basic (VB) .NET expressions

Once defined and initiated, the IBM Datacap monitors will keep an eye on the details, compare results to thresholds, and send a notification if a problem occurs. All of this information is stored centrally and available for dashboards and reporting.


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