Kofax helps businesses capture the world and begin converting it into functional data that supercharges their operations. But how are Kofax fans supposed to rocket to the top with obstructed visibility into their most vital capture technology?
When capture processes go haywire and require a look under the hood, that’s where we come in. Reveille brings the power of real-time insight and automation to your entire capture platform and beyond – export processing to content service platforms, error remediation for key services, operating KPIs, and service level adherence across the Kofax solution ecosystem and more.
Observe: Know application CX and service levels in real time with unrivaled visibility.
Manage: Know when operating KPIs drop below or exceed severity-based thresholds.
Notify: Receive automatic alerts when your capture assets are on the fritz or off their mark based on your objectives.
Decide: Get to the root cause of issues with easy-to-interpret visualizations and reports.
Recover: Automate recovery actions to keep your capture process hiccup free.
Branch out to every limb of the Kofax content tree: Reveille is ready to integrate with the whole Kofax family including Kofax TotalAgility, Kofax Mobile Capture Platform and Kofax Analytics for Capture.
Heard it through the data vine: Where do you stand with the customers using your Kofax web and mobile smart process applications built on Kofax platforms? Reveille can give you the straight scoop.
Bounce back into action automatically: Dust yourself off after Kofax platform service issues and add the capacity you need based on KTA connector operating levels.
Know the ins and outs of your inputs and outputs: Oversee the availability and functionality of scanners, faxes, mobile devices, file importer tools and more with clarity and confidence.
Fear no error message or unknown exception: Glitches can no longer hide in the jungle of your content platform. Reveille goes on safari for you and retrieves problems for immediate resolution.
Say so long to expensive and annoying agents: Time savings and customer satisfaction are both awesome. Use Reveille to automate testing, analysis and action on availability issues, batch processing counts and license usage.
You can’t spell “improvement” without “prove it”: Shareholders want hard evidence that shows their investments were truly worth the effort and the money. So give it to them. Reveille provides a data-packed before-and-after snapshot demonstrating the real value of your last upgrade.