We provide more than 40 specific InfoArchive tests, metrics and key performance indicators (KPIs) to ensure comprehensive visibility and avoid critical events in your environment. Leveraging our active and preventive monitoring, enhanced harvest process, and accessibility to granular intraday threshold-based metrics we make it easy for real-time management decision making.

Source-specific Tests

A wide variety of ways to find out more about your source are delivered with our solution. They are just a starting point, however. Additional tests and functionalities can be arranged leveraging built-in and guided configuration. Below are a list of the tests that come readily available:

Connectivity (InfoArchive Servers available)

  • Check connectivity of InfoArchive Server
  • Check connectivity of InfoArchive Database Server
  • Check connectivity of InfoArchive Web App Server

Platform (InfoArchive platform available to process work)

  • Check InfoArchive REST interface
  • Check InfoArchive Server System Status
  • Check InfoArchive Services
  • Check InfoArchive Server Free Disk Space
  • Check InfoArchive Server Log File Size
  • Check InfoArchive Server Ingest Error Log File for Errors
  • Check InfoArchive Server Job Error Log File for Errors
  • Check InfoArchive Server Error Log File for Errors
  • Check InfoArchive Server SIP Ingestion File Age
  • Check InfoArchive Web App Server Heap Memory
  • Check InfoArchive Web App Server Thread Count
  • Check InfoArchive Web App Server Session Count

xDB Database (InfoArchive xDB database available)

  • Check xDB Service
  • Check xDB Health URL
  • Check xDB Database Port
  • Check xDB Database State
  • Check xDB Version

Metrics (InfoArchive operating status)

  • Check InfoArchive Storage Metrics
  • Check InfoArchive Compliance Metrics
  • Check InfoArchive xQuery Search
  • Check InfoArchive xQuery Asynchronous Search
  • Check InfoArchive Hold Status
  • Check InfoArchive Job Status
  • Check InfoArchive Background Task Job Status

Client Access (InfoArchive client access)

  • CheckĀ InfoArchive REST Login
  • Check InfoArchive Web Application Login

Key Performance Indicators

We don’t stop at running tests, we provide measurement of CSP operational key performance indicators (KPI’s) at your fingertips. This includes the ability to track site and server exception thresholds, which can expose high-risk areas such as: service delivery attainment, operational efficiency, and compliance issues with InfoArchive.

  • Tracking of InfoArchive License Cost
  • Tracking of InfoArchive Server Performance
  • Tracking of InfoArchive Processing Exceptions
  • Tracking of InfoArchive Platform Operating Health
  • Tracking of InfoArchive Compliance Metrics
  • Tracking of InfoArchive usage for Chargeback Reporting

Looking for additional metrics? No problem. Additional metrics can be defined and added based on your requirements. The pre-packaged InfoArchive metrics enable complete coverage of this part of your content stack. With these easily changeable metrics at your fingertips, gathering business-critical information for CSP decision making is powerfully simple. Metric comparisons over configurable time periods include:

  • Maximum or Minimum
  • Numeric Range
  • Percentage Change
  • Average
  • Absolute or percentage change from previous value or maximum value in time period
  • Number of Occurrences
  • Last N Times
  • Visual Basic (VB) .NET expressions

Once defined and initiated, the InfoArchive monitors will keep an eye on the details, compare results to thresholds, and send a notification if a problem occurs. All of this information is stored centrally and available for dashboards and reporting.

Interested in learning how Reveille can enhance every piece of your content services platform?